Counseling for Adolescents, Adults, Couples and Families

Acadian Counseling Center

What is Telehealth?

“Telehealth allows us to meet through audio and video over the internet. You can meet with your clinician on-the-go from your desktop, laptop, tablet, or mobile device (iOS or Android) - it's your choice! 

Telehealth allows us to connect anywhere with secure and convenient appointments that save you time and hassle. There's no need to deal with traffic when you can schedule and attend your appointments directly from a laptop or mobile device!"

How does Telehealth work?

"You’ll be sent a link for the video appointment. Click on it when our appointment is scheduled to start or open it through the Telehealth by SimplePractice app (download free in the app store). You can use the camera and audio on your computer or mobile device that connects to the internet.”

Why should I try Telehealth?

"We are very excited about this new option because it means no waiting and travel time, and you won’t have to take time off work or other priorities. Plus, it’s 100% HIPAA compliant and secure.”

How much will it cost?

"Your cost for a video appointment will vary depending on the coverage you have with your insurance provider. Most insurances charge a copayment just like traditional appointments, and it most likely will be the same amount. We can determine your exact coverage and what your copay will be before we schedule an appointment.”

How should I prepare my space for a Telehealth appointment?
"Identify a suitable room that is quiet, private, and free of distractions.  To keep background noise to a minimum, make sure to close any doors, shut windows, turn off the television, and keep loud pets in another room if possible. Consider hanging a “Do Not Disturb” sign on the door to avoid interruptions." 

Is Telehealth private?
"Just like a face-to-face appointment, your Telehealth visit will be private and confidential."

Will the appointments be recorded?
"None of our appointments will ever be recorded or stored."

How do I set up a Telehealth appointment?

"Simply call our office at (337) 504-4974 to inquire about counselors that are offering Telehealth. We even offer Telehealth to certain out-of-state clients!"